Nepean Blue Mountains Local Health District – Blue Mountains NSWEmployment Type: Temporary Full Time (until 13/02/2026)Position Classification: Administration Officer Level 3Location: Nepean HospitalRemuneration: $33.30 - $34.33 per hourHours Per Week: 38Requisition ID: REQ527398Applications Close: 27/11/2024With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.About UsNepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.We are looking for customer service driven candidates who are passionate about enhancing the patients' journey whilst providing efficient and effective support to our frontline health care professionals. The role requires excellent communication skills, a high degree of accuracy and is responsible for providing consistent, high quality customer service as a person of first contact for patients booking procedures with the Endoscopy Unit.The suitable candidate needs to be highly organised, have above average computer skills, be able to process large quantities of data and manage outpatient waitlists. Experience using the iPM system is desirable. This is a temporary full-time maternity relief position for up to 38 weeks, with the possibility of extension. We invite you to make your next career move with us. Apply Today!What we can offer you (for eligible employees):Accrued Day Off (ADO) (for full time employees)Opportunity for extra tax savings through Salary PackagingNovated LeasingGreat education opportunities through Education Training Service which offers over 110 courses each yearAccess to our Employee Assistance Program (EAP) for staff and family membersFitness PassportNBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Cultural and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.What you will bring to the role:Demonstrated experience in a clinic setting including reception duties, phone enquiries, appointment scheduling and data entry.Demonstrated effective customer service skills.Excellent oral and written communication skills.Demonstrated effective interpersonal skills.Demonstrated knowledge of Medicare eligibility and billing practices.Ability to work independently and within a multidisciplinary team.Demonstrated ability to learn new processes.Ability to be flexible and display initiative.Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
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