As the Administration Officer (Consumer Liaison) you will support the Patient Safety and Quality team by providing general administrative functions and provide a courteous telephone and email response service for consumers and staff.
This role will respond to enquiries, complete timely and accurate data entry, and provide efficient and effective administration support to the Consumer Liaison team. This role will also provide administration support to the wider Patient Safety and Quality team where required.
About you Our ideal candidate will be someone who can demonstrate the following:
Sound interpersonal and communication skills with the ability to interact professionally and sensitively with all levels of staff, consumers and the public.Ability to prioritise workloads, meet deadlines and be flexible in a changing work environment.Ability to use Microsoft Office programs to an intermediate level and knowledge of or the ability to acquire knowledge of internal information systems eg. RiskMan.Ability to maintain discretion and exercise judgement within the scope of the role to solve problems where precedents have not been set and procedures not defined.Ability to work autonomously, and cooperatively and effectively as part of a team. Mandatory Requirements: This position may be required to work across the various facilities throughout the West Moreton Health Service.A Queensland Corrective Services check will be undertaken on persons recommended for employment. About West Moreton Health West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this link
17.5% annual leave loading (Additional allowances/entitlements may apply)12.75 % employer contribution to superannuationFurther information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies. Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
DocumentsBefore applying for this vacancy please ensure you read the documents below.
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