Administration Officer - Complex Care HubJob posted: 22/10/2024
Organisation: The Royal Children's Hospital
Occupation: Medical and Nursing
Reference: 12200
About the Role: Administration Officer RoleThis is a Fixed Term Contract until end of January 202576 hours/Fortnight within the CCH team (Job Share will be considered)Classification for this position will be from AO21-AO25 (Base Salary, pro-rata: $66,768-$73,811.92) per annum, Plus SuperannuationComplex Care Hub Administration officers support the Complex Care Hub programs to provide an integrated, coordinated and family-centered approach to care and treatment for identified complex patients. You will assist the Complex Care Hub team by promoting effective communication and collaboration. You will provide administration support and data management for the Complex Care Hub program and will assist in the optimization of efficiency by centralizing tasks. This role is a front-line customer service role involving interactions with patients and their families.
What you'll achieve: Successful partnership with the multidisciplinary team providing competent and efficient administrationManagement and organization of families' medical appointments and assist to minimize hospital attendanceWork with multiple departments across the Hospital to provide assistance to familiesYour Skills and Experience: Demonstrated proficiency in the use of established administration processesDemonstrated customer service skillsDemonstrated commitment to work and contribute as part of a teamExperience in using computer applications, including but not limited to the Electronic Medical Record.If this sounds like you, click here to view the position description
About the Department: Complex Care Hub is an interdisciplinary service that coordinates the health care experiences for complex patients and their families. Patients with complex needs frequently require multiple teams, advanced technology, and medical equipment to support their care needs, both within the hospital, community, and at home.
Other requirements: Current National Criminal Record Check, or willing to obtainValid Working with Children CheckValid NDIS Workers Screening CheckCompliance with RCH's "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedureApplication process: To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Shortlisting for this position will commence immediately; we encourage you to apply promptly!
For more information about this position please contact Michelle Taverna, Nurse Unit Manager, Ph: +61 3 9345 6868, Email: ******
Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community, and people with disabilities. It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement; it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.
Are you ready to join our team? Apply online by clicking on the "Apply" button.
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