Full Time roleBe part of Creating Experiences Locals LoveAmazing perks - check out our full benefits at the bottom of this ad
This role requires exceptional guest service skills with experience in Front of House, Administration and Compliance tasks as well as exposure to Stock Control and Stocktaking for our venue.
If this gig excites you - and you're close-enough on the requirements - go on, throw your hat in the ring! What you'll do:
Complete all financial reconciliations as required; including maintaining point of sale registers to ensure optimal key stroke efficiency and removal of redundant itemsMaintain all data integrity in all ALH systems in a timely manner as well as all employee records and training records.Manage stock control and stock takes within the venue as well as identify and highlight cash and stock variancesMaintain debtor records and ensure payments are received within the policy guidelinesEnsure all VISA obligations are met and managed for team members in the ALH systems.Review all venue generated reports and provide feedback to key team members when required.Assist the Management Team in achieving expected audit results as well as Compliance and Loss Prevention.Maintain the administration area in a well-organised and professional manner at all times.Assist the venue team with service on the floor during peak times of trade.Assist in ensuring the venue fully complies with all statutory legislation and workplace policies such as liquor licensing, gaming legislation, anti-money laundering (AML), industrial awards, food safety program, smoking, OH&S, trade practices and all ALH workplace policies (i.e.
discrimination, harassment in the workplace)Take guest enquiries via phone, email and face to face.What you'll need: Strong experience in guest service.Strong attention to detail and organisational skillsTo be hospitality-minded and team-focused with strong interpersonal skillsThe ability to communicate effectively with a wide variety of stakeholders both internally and externallyTo understand the importance of privacy & confidentiality with sensitive informationCurrent industry RSA and RSG/RCG qualifications (amend according to your state requirements)The perks are good too!An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands.
Endeavour Wellbeing Support ProgramPaid parental leave for permanent team membersAnnual Share Purchase Plan for eligible team membersAwards NightsService Recognition ProgramGrow your career within ALH and the wider Endeavour Group network!We are together creators We're big, but part of something much bigger.
ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group.
Together we create the moments that bring millions of people together.
And together we have more fun, create more opportunities, and score a lot more goals.
We're serious about having a good time - creating a safe, inclusive and fun place to rock up to.
We're all about creating a more sociable future, together - for our customers, guests and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
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