Administration Officer - Clinical Services Administrative Assistants (Administration & Office Support)
Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by:
Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better.
As our new Administration Officer – Clinical Services , you will provide administration support to ensure the smooth running of Suncare's growing Clinical Services team. You will assist with data entry, scheduling and general administration duties to support the quality and continuous improvement of the service.
The opportunity is available on a permanent full-time basis (Monday to Friday), with flexibility for hybrid work arrangements that include working at our Maroochydore office and from home.
More about the role: Reporting to the Manager - Clinical Services, you will:
Update and maintain customer records and databases Schedule clinical supervision and training Participate and contribute to team meetings, including taking minutes and providing administrative support as required Order and manage supplies and equipment Attend to phone calls, emails and visitor reception areas (where applicable) and triage clinical requests Manage clinic bookings, waitlists and scheduling of referrals Oversee sick leave, contacting customers and rescheduling when a clinician is on leave Manage student placement paperwork and accreditation checks Liaise with Clinical Service Manager, Clinical Leads and the clinicians around cancellations What you will bring to our team: As a customer and continuous improvement focused professional, we will value your efficient and effective administration skills and enthusiasm to positively contribute to a team-based environment. You will also possess:
High level computer skills, including proficiency with Microsoft Office and the ability to adapt to learning and using a range of IT systems Excellent attention to detail and data accuracy skills Sound communication and interpersonal skills with proven ability to communicate effectively and confidently with a wide range of stakeholders Strong organisational and time management skills with the proven ability to respond well to changing task requirements Demonstrated ability to use initiative and utilise discretion in the absence of decision makers, prioritise workloads and meet deadlines Knowledge and experience in community services or aged care sector is desirable but not essential What we offer: At Suncare our people really are our greatest asset. We offer:
Not for profit salary packaging benefits Flexible working options (including hybrid work from home and our Maroochydore office with onsite parking) A friendly, supportive team environment that values all voices Fitness Passport and health and wellbeing programs Employee Assistance Program Advanced technology to support you in your role Comprehensive induction plus ongoing training and development To be part of a supportive team in a rewarding, growth industry Apply now! Ready to join our team of over 650 staff and 175 volunteers? Please apply by including your resume and a cover letter outlining why you would be a great fit for this role.
As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks.
We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website
Applicants may be requested to disclose any pre-existing illness or injury with may impact on their ability to perform the advertise role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003.
Suncare is an equal opportunity employer.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How much notice are you required to give your current employer?
Do you have a current Police Check (National Police Certificate) for employment?
Which of the following Microsoft Office products are you experienced with?
Do you have a current Australian driver's licence?
What's your expected hourly rate?
How many years' experience do you have as a Clinical Administration Officer?
Do you have any pre-existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied?
Do you consent to having criminal history checks and potentially driver's demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process?
Have you ever received a banning order from working in Aged Care, recorded by the Aged Care Quality and Safety Commission?
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