Casual Administration Officer - Scottsdale May Shaw Health Centre About May Shaw. May Shaw Health Centre is a not-for-profit Aged Care provider with facilities located in Scottsdale and Swansea.
May Shaw Health Centre Inc. adopts a community-minded approach at its provision of health, aged, and home care services.
Our Scottsdale site incorporates a 61-bed Residential Aged Care Facility and a variety of Home Care packages and services.
Our Swansea site incorporates a 50-bed Residential Aged Care Facility, 18 independent living units, an Urgent Care Centre, 3 sub-acute beds, and a variety of Home Care packages and services.
Role Summary. The purpose of this role is to provide customer service and office administration support for May Shaw's operations.
Some key accountabilities of the role are:
Process admissions and dischargesProvide reception/customer service to visitors, care recipients, and staff membersAnswer and direct phone calls, including taking accurate messages with prompt deliveryProcess incoming and outgoing mailAssist with financial procedures, e.g., banking, data entry, receipting, petty cash, care recipient billing within established guidelines and proceduresMaintain registers and systems, and records managementProvide administration support to other departments and managementOther duties, as required, within your knowledge, skill, and experienceSkills & Experience. Competent computer skills with some knowledge of the MS Office Suite, including Word, Excel, and OutlookAttention to detail - focus on ensuring accurate preparation of all material in a timely mannerSelf-manage tasks, demonstrating sound decision-making, problem-solving skills, and time management with the ability to prioritise effectivelyGood verbal and written communication skills, with the ability to communicate respectfully and maintain confidentialityExperience in an administration and customer service environment and/or industry experience is desirableSelection Criteria Demonstrated ability to deliver consistent, high-quality outcomes in a timely manner, in accordance with policy and procedureTakes initiative and self-manages tasks as part of a small teamDevelops meaningful, respectful relationships with a broad range of stakeholdersFlexible and adaptable approach to cultural/generational diversityAligns with May Shaw's Vision and Values – demonstrates, through behaviour, an alignment to and an understanding of May Shaw's values and the criticality of those values to May Shaw's ongoing successOther Requirements Provision of a satisfactory National Police CheckValid working visa, where applicableCurrent Flu vaccination or preparedness to attainWhat we offer. Generous salary packaging options reducing your taxable income so you pay less tax, plus access to a rewards programExtensive EAP counselling and well-being services for you and your immediate familyCollaborative, diverse culture providing quality servicesHow to Apply. To join this friendly team and make a difference in the lives of our wonderful residents, please upload a copy of your resume to our careers portal:
Please note - we will be interviewing as applications are received - apply now!
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