Administrative Assistants (Administration & Office Support) Full time Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other. Southern Cross Care has an exciting opportunity for a friendly and dedicated Administration Officer to join the team at our St Anne's Residential Aged Care Home in Broken Hill.
What can Southern Cross Care Queensland offer you? Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home moreOpportunity to join a supportive purpose-driven organisationGreat staff cultureEmployee Assistance Program for employees and their families and support programs like Thrive (access up to 50% of your earned wages early)About the role: In this full-time role, you will provide a wide range of administrative support to maintain financial, client and rostering systems, in addition to efficient and confidential administrative support to the Residential Manager.
You will have excellent organisational skills, exceptional attention to detail, and solid IT skills to ensure the home's administrative processes are streamlined and effective. You'll have great interpersonal skills and enjoy being the first person to greet visitors, families, and loved ones to the Home; and be a go-to person for general enquiries.
A friendly sociable personality coupled with empathy and compassion for the elderly will make you a perfect fit for this client-centred "front of house" role.
Some of your duties will include but not be limited to: Assisting with new admissions to the home and preparing records for new residentsLiaising with the Residential Manager when vacancies occur to ascertain type of Resident requiredMaintaining relevant documentation (eg Resident lists) at the direction of the Residential ManagerLiaising with residents and their families to support the transition into care from an administrative perspectiveCoordinating and assisting manager with rostering as requiredMaintaining various computer databasesReception duties – face to face and over the phoneProcessing invoices in preparation for payment and maintenance of petty cashMaintaining staff personal records including registrations and certificatesAssisting in minute-taking for committee meetings as requiredWhat you will bring to the role: Experience working in an administrative role within Aged Care or Health care setting (desired)Administrative and reception experienceUnderstanding of staff rostersExcellent written, oral and numerical skillsProblem-solving skills and ability to prioritise tasksExcellent interpersonal & communication skills with the ability to communicate with a diverse range of peopleHigh level information technology skills including working knowledge of Microsoft Office applicationsWho is Southern Cross Care? Southern Cross Care (SCC) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.
Since then, SCC has grown to employ over 1300 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS), and home care services in metropolitan and rural Queensland.
At SCC, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care, enabling staff to build genuine community connections with each other and those we serve.
How can you apply? If you are an Administration Officer ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!
If you have any queries around Southern Cross Care's recruitment process or about the role please contact us at
Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia, and maintaining an up-to-date flu vaccination status.
Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.
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