As our Administration Manager, you will play a key role in ensuring the seamless day-to-day operations of our business. You will lead and manage the administration team, oversee client communications, track sales targets, and ensure that the company's operational documents are always up to date. This role is ideal for someone who thrives in a fast-paced environment, has exceptional organizational skills, and is passionate about driving operational efficiency.
Key Responsibilities: Lead our Office Administrator, Client Consultation Specialist, and Virtual Assistant to ensure a smooth and seamless day to day operations.Oversee the management of key operational documents.Drive sales targets and project installations to ensure we meet weekly and monthly targets.Provide exceptional customer service by addressing higher-level client inquiries and issues.Collaborate with the Stylist Operations Manager and Warehouse Manager to ensure all resources are in place for upcoming projects.Ensure that client follow-ups are conducted promptly and that proposals are converted into signed projects.Monitor Google Reviews and client feedback, driving improvements in customer satisfaction.Manage the smooth operation of the office, including vendor management and office maintenance.Key Skills and Experience: Proven experience in an administrative or operations management role.Strong leadership and people management skills.Exceptional organizational and multitasking abilities.Excellent communication skills with a customer service-oriented mindset.High level of proficiency in Microsoft Office and experience with CRM systems.A proactive attitude and ability to work in a fast-paced, team-oriented environment.Benefits: Join a supportive and creative team with a passion for property styling and design.Opportunity for career growth within a rapidly expanding company.Competitive salary package and performance-based incentives.Be part of a company that values Communication, Ownership, Service, Integrity and Passion.How to Apply:
If you are an organized, proactive individual with a passion for administration and client service, we would love to hear from you! Please click Apply and submit your resume