Administration Manager 12month FTC - Castle PlazaThe key purpose of the Administration Manager is to provide high quality service and the accurate financial administration of expenditure and income transactions at the Centre level across multiple business units. This will include, but not limited to:Shopping centre monthly reporting timetableReviewing & matching of invoicesProcurementMonthly sales processGross audited salesTenant billings & recharge calculations in accordance with lease requirementsAccount reconciliationsNon-tenant processTenant debt processesPublic liability InsuranceDevelopment of the Administration Assistants at Centre levelDay to day requirements of Centre ManagementThis role is pivotal to the financial efficiencies of the state portfolio and is integral in delivering exemplary customer service and professionalism to all stakeholders, helping to bring the Vicinity brand to life.Please note this is a 12 month fixed term contract starting on the 27th January 2025 - 10th February 2026.What will you bring?You will demonstrate a strong background in financial administration, bookkeeping and reporting. You will be adept at the management of monthly reporting timetables, accounting software, billings recharges and receipting, reconciliations, debt management, and process efficiencies. You will have excellent communication and customer service skills, and be professional, efficient, and responsive at all times. You will have an innate ability to adapt to change in systems, policies and procedures. Importantly, you will have experience within an environment where the customer experience is at the centre of everything you do.What will success look like?You consistently role model the values and behaviours.You are innovative and champion new ideas, facilitating changes to improve customer outcomes.You are forward thinking and take action to make the centre administration processes better, easier and more enjoyable for a positive customer experience.You advocate equal opportunity, challenging assumptions to create a diverse workforce.You promote cohesion throughout the centre's operations team through leadership, coaching, mentoring and creating an environment where every team member has a voice.You understand and show respect for the diversity of the Vicinity community.You engage and communicate with your team, consistently and effectively sharing information.You proactively develop a welcoming team environment where team members feel supported and valued.You influence and manage key stakeholders to ensure better outcomes for our customers.Why Vicinity?Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:Flexible working optionsBirthday leave & purchased additional leave$1,000 worth of VCX securities rewarded for eligible team membersWe live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
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