Administration & Customer Support - Active Recruitment

Our client is looking for multiple talented and customer-focused individuals to join their dynamic team in two exciting roles: Sales Support Associate As a Sales Support Associate, you will be responsible for supporting retailers who sell our client's products.
You will process customer orders, assist with logistics, handle warranties, and provide excellent service to ensure smooth operations.
Product Support Associate As a Product Support Associate, you will directly support consumers who purchase our client's products.
You'll offer technical support, answer product-related questions, and troubleshoot any issues to ensure a seamless customer experience.
Key Responsibilities for Both Roles: Deliver exceptional customer service and support.
Solve problems efficiently and proactively.
Ensure a high level of attention to detail in all tasks.
Manage tasks in a fast-paced, dynamic environment.
Communicate clearly and effectively, both in writing and verbally.
What our client Offers: The opportunity to work from home 50% of the time after initial training.
Permanent and ongoing temporary positions available.
Higher than standard superannuation Discounts on their products Life Insurance etc offered to all permanent employees Requirements: Strong customer service skills.
Excellent problem-solving abilities.
Meticulous attention to detail.
Ability to thrive in a fast-paced setting.
Exceptional written and verbal communication skills.
Experience working in similar roles or in positions with transferrable skills If you are passionate about delivering great customer experiences and thrive in a fast-moving environment, we would love to hear from you!
Apply now to become a valuable part of our client's team!