Master Electricians Australia is a national leading industry body which sets the benchmark of excellence for the electrical industry across Australia. We are widely recognised as the electrical contractor's leading business partner, knowledge source and advocate.
MEA is currently seeking a motivated and proactive individual to join our Membership Services team as a Membership Advisor on a full-time basis. In this dynamic role, you will be responsible for effectively communicating with members, the public, and internal stakeholders to provide and process information related to members and their programs. This is a fantastic opportunity to join a stable and secure company that values its people above all else!
The Role Deliver friendly customer service to our membership. Assist members with general enquiries. Respond to incoming calls, assisting with current and potential new members. Routinely engage with members to help them make the most of their membership. We Offer Competitive Remuneration. A flexible approach to work with Hybrid options (up to 2 days a week WFH). Stability and security within a respected, member-focused organisation. Support and guidance from an experienced team. An environment where great work is recognised and rewarded. Ability to purchase additional annual leave. Wellness initiatives including 'ME days' - 1 day gifted per quarter and an Employee Assistance program (EAP). Daily breakfast. Convinced this is the role for you? To be successful, you'll bring strong customer service experience from a similar role, with a high degree of drive and initiative.
Additionally, the ideal applicant has: Experience working in a call centre or office environment. Confident and professional phone manner. Ability to learn quickly and adapt to a changing and fast paced working environment. Familiar with Microsoft Office applications and experience using CRM software. Experience in a member-based organisation will be highly regarded. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Still Keen? Click the apply button to submit your application. For more information contact our HR team at [email protected]