Administration & Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy.
When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.
We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity We have a fantastic opportunity for an experienced Administration & Customer Service Officer to join our team based at Yatala.
A wider CS team and supervisor will support you to help you achieve and grow your career.
Data entry and scanning run sheets into the system.
Proactively handle internal and external customer queries via phone, web, email.
Manage customer complaints to resolution, following set procedures.
Maintain our CRM Database of customer information.
Work with our customers to help make a sustainable future possible.
Strong commitment to working in a team to achieve common goals.
Assisting the Administration & Customer Service Officer with office admin duties.
About You Previous experience in a customer facing role or office environment.
Excellent telephone etiquette with the ability to communicate with different level of people ensuring customer care is paramount.
You prioritise accuracy and are happy with juggling customer service and data entry responsibilities.
Technical minded about problem-solving, and you take a methodical approach to tasks.
Previous experience using CRM tools e.g.
NAV5, PageUp, Preceda, JDE would be highly regarded.
Why join Cleanaway?
Competitive salary package Flexible working arrangements Career opportunities in a high growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.
We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please contact us by emailing ******.
Join us on our exciting journey towards a sustainable future .
Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.
Applications close: Vacancy no:520445 Work type:Permanent - Full Time Location:Yatala QLD Australia Categories:Administration, Customer Service Back to search results Apply now Refer a friend