This role will be based in our Bathurst office.
This is an exciting opportunity to build connections and provide vital services to the local community.
You will be supported by the CEO and 2 lawyers based in the Bathurst office, as well as your counterpart Administration Coordinators, the Operations Manager, and other solicitors based in Katoomba.
We will provide you with ongoing training and support, and external supervision is offered.Duties And Responsibilities IncludeDirecting enquiries and warm referrals and providing support as needed:Be the first point of contact during opening hours including for walk-in enquiries.Ensure enquiries made through our admin email and phone lines are attended to in a timely manner.Coordinate appointments for the solicitors, including managing outreach appointments.Ensure all warm referrals are processed in a timely manner.Support the legal team with other intake and triage functions as required.Ensuring well-organised and efficient administration and operation of the Centre:Ensure mail is collected, entered, distributed, and posted out daily as appropriate.Proactively coordinate the ordering of stationery, brochures, resources, and other consumables.Ensure equipment is in good working order and coordinate repairs and maintenance as needed.Assist with filing as required and coordinate archiving processes.Ensure the office and its facilities are clean, safe, and fit for purpose.Assist with planning and preparation of community legal education and other events as required.Ensure timely and accurate intake is conducted.Provide administrative support to all staff as required and directed.Recruit, Coordinate And Supervise VolunteersCreate and manage volunteer rosters to meet organisational needs.Recruit new volunteers, including advertising, selection, and interviewing.Provide orientation and training to new volunteers, including database training that is appropriate to their role.Manage volunteer workplace issues and absences.Engage, support, and resource volunteers in their work.Coordinate and attend the Evening Legal service.
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