Administration Clerk / Internal Sales CoordinatorHarvey Norman Commercial Division Queensland are currently seeking a motivated Full Time Administration Clerk to join our team based in Stapylton Qld 4207.The Harvey Norman Commercial Division specialises in the supply of goods to project builders, developers, architects & designers. Our team of experienced and dedicated staff go that extra mile to ensure a professional and personalised service from the initial quote, right through to delivery.As a Administration Clerk you will be responsible for looking after selected customers aligned with a showroom Sales Rep. You will be required to process the customer orders, coordinate stock, deliveries & returns when required by the customer.Responsibilities:Confirm orders with customers & enter order into system with accuracy.Ordering stock from various suppliers & notify buying team of requirements.Liaise with customers and arrange delivery & return of goods.Keeping track of all open orders by checking on job stage, stock, delivery dates and payment for COD.Confirming details on orders are correct with the customer, such as delivery address, site contact, products and quantities.Inform customers of any delays or problems, work with sales rep to resolve.Respond to customer inquiries.Communicate professionally via phone & email with HNC staff/divisions, suppliers & customers.Requirements:Excellent Communication skills with the ability to liaise with people on all levels.Able to provide outstanding customer service & build relationship with customer.Organisational skills with the ability to manage workload and prioritise tasks.Data entry accuracy with an eye for detail.Computer skills, POS & CRM experience but not necessary as we are able to provide training.Personal & professional presentation.Team commitment.If you are keen, motivated and willing to contribute to a successful team, then we look forward to hearing from you!
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