Permanent Position | Monday to Friday | 8.30am to 4.30pm Essential Services | Stable Industry | Growing Company Training, development, and career growth | Australian-owned | Family business Work/Life Balance | Brand NEW office and facilities!! Everybody knows a JJ's Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area. But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300! We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems. Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . . With so much opportunity, what is your career path? ABOUT THE ROLE We are seeking a self-motivated Operations Administration Assistant to support the company's operations, based at our Mt Isa depot. In this role you will assist in the daily operations, playing a pivotal connecting role for our administration, sales & driving team. You will be a part of a positive team, that strives to provide great customer service. Key Responsibilities High volume data entry General administration and office support Ensure the highest standards of customer service are met in managing customer requests Answering inbound calls and manning two-way radio Responding to telephone and email enquiries in a timely manner Establish and manage relationships with drivers, team members, customers, and local authorities Checking driver records (run sheets / fatigue / waste tracking), analysing reports Reporting & Investigate queries Capability to understand and document systems, processes, and procedures Processing of documentation accurately and efficiently Working to timelines to ensure work is completed ABOUT YOU Previous experience in Administration is essential Working knowledge of Accounts Payable & Receivable A commitment to providing customer service of the highest standard Excellent communication skills; both verbal & written Multi-task and demonstrate an enthusiasm and determination to perform duties in a fast paced and varied role Ability to logically analyse workflows & processes Self-motivated, team player who is reliable with a strong work ethic High level of accuracy and attention to detail Work well within a team environment with the ability to work autonomously Maintaining a positive work ethic and maintain confidentiality As the Operations Administration Assistant you will have logistics experience ideally KEY BENEFITS We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including: Essential services industry – job stability Full-time, permanent role - Monday to Friday New role due to internal transfer Onsite parking System training provided Safe & reliable fleet maintained in our modern workshops Career development, training and growth opportunities A safe, professional and inclusive work environment The stability of a national, Australian privately-owned and operated business with over 90 years' experience Health-fund discounts Salary sacrificing and novated leasing; plus remote housing benefits Banking partnerships – including financial, budgeting and mortgage advice Discounts at over 100 retailers (including groceries and fuel) Car servicing, parts and accessories discounts – plus new car discounts NEXT STEPS Interested applicants should APPLY NOW Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team. To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers ABOUT THE COMPANY Established in 1932, JJ's Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia's largest, family-owned and operated waste management company. From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we're passionate about effective waste management. With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. No agencies please, we've got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.
