Hybrid & Full-Time Position | Free Parking On-Site | Excellent Location Corporate Benefits | Retail & Banking Perks | Generous remuneration International Market Leading Portfolio | Engaged Team | High Growth Environment Due to ongoing organic growth throughout the business, we are looking to appoint a Technical Service Administrator based out of our Eight Mile Plains office. In Vitro Technologies is a Healthcare and Scientific distribution organisation who specialise in the sales, marketing, and support of medical products throughout Australia and New Zealand. ABOUT THE ROLE: Our Technical Services Team are looking for an Administrator to be the first point of contact for specific technical job enquiries, customer service, administration, and advisory. Your primary focus is to ensure positive stakeholder experiences and outcomes, with emphasis on customer service, timeliness, and maintenance of a compliant database.
KEY RESPONSIBILITIES: Offer telephone support and manage job enquiries Log and maintain a compliant service database Provide advice on job allocation to customers, as well as processing & invoicing Engage in weekly status update meetings with Leadership/Management.
Maintain a business-wide service level consistent with In Vitro's standards Assist with maintaining the QLD store inventory and storage systems ABOUT YOU: Demonstrated experience in customer service, invoicing, and administration A prior background in the medical device industry is beneficial but not essential Excellent business acumen and written/verbal articulation PC literate with some understanding of Dynamics 365 preferred Assisting in keeping the database and the QLD store inventory up to date and correc Exhibit a flexible approach to working hours in support of our customer's operations BENEFITS Hybrid position with reasonable in-and-out flexibility Workstation, equipment, and free-on-site parking provided Healthy salary with plenty of room to progress and upskill Career development and growth/specialisation opportunities Tight-knit and engaging team with a motivated & disciplined approach Industry leading job stability & flexible work environments Health-fund & Banking discounts Discounts at over 100 retailers (including groceries and fuel) Above all, your safety and wellbeing are of the highest importance to us. NEXT STEPS Interested applicants are encouraged to click APPLY to submit their application. To view positions from In VITRO and other subsidiaries of JJ's Waste & Recycling, or to learn more about our work, please visit - jjswaste.com.au/careers or https://invitro.com.au/careers/ In Vitro Technologies are the premier supplier for cell biology and translational research throughout Australia and New Zealand.
Our range of cells, consumables, reagents, and laboratory equipment provide support for our life science customers' workflow in application areas of Cancer, Neuroscience, Immunology, Cell & Gene therapy, amongst others.
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