Administration Assistant - Switchboard

Details of the offer

Your role at St John of God Ballarat We are seeking applications for an Administration Assistant to join our Patient Services team at Ballarat, on a permanent part-time basis.
The purpose of this position is to provide comprehensive and collaborative administrative support to the theatre team, in the completion of clerical functions for patient's admission through to discharge, and provide a high quality customer service to internal and external stakeholders.
The Position Capacity to understand and willingness to support and promote the Mission and Values of St John of God Health Care.
Contributes to and is involved in Quality Activities with a focus on best practice.
Participates in determining and evaluating the quality of care being delivered to patients.
Provide sensitive management of the reception area, dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments.
Manage the telephone lines and sensitively handle telephone calls from patients.
Rotary House bookings and payments Assist with patient account payments Fleet car bookings Receipt payments as per directed by the Front Office Manager for accounts in relation to services pertained.
Successful applicants will have previous experience in a similar position, excellent verbal & written communication skills and strong computer literacy.
Experience working with Health Funds and Patient Management Systems will be highly desirable.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you Salary: $59,041 to $60,705 plus 11.5% Superannuation x1 Part-time position 23 hours per week x1 Part-time position 20 hours per week Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave & well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance For all enquiries contact Allira Huff, Team Leader Patient Services on (03) 5320 2574.
Applications close: November 29th St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.
We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.


Nominal Salary: To be agreed

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