Do you have a passion for empowering individuals and a talent for administrative excellence?Step into a role of Administration Assistant/Officer where your contributions are valued, and your skills are continually developed. You will make a lasting impact on our team and the clients we serve.About Us:Part of Lutheran Services, Salem Home Care supports older members of the Toowoomba community to stay in their own home for longer. We are committed to enhancing the quality of life for our clients. We take pride in our mission to deliver person-centred care, promoting independence, dignity, and a sense of belonging.This is a Fixed Term Role - October 2024 to October 2025About The Role:Support the Home Care Manager in delivering prompt and accurate responses to service requests and stakeholders.Take and triage all inquiries, directing them appropriately and communicating effectively with relevant stakeholders.Administrative tasks including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information.Contribute to continuous improvement ideas for the team and ensure compliance with home care requirements.Perform any other duties as reasonably directed or required.About You:Strong customer service and administrative background.Proficient in Microsoft products such as Word, Excel and Outlook.Strong organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks.Well-developed interpersonal skills and professional demeanour.Must maintain a valid Police Check or NDIS Worker Screening Clearance.What We Can Offer You:A professional work environment in an organisation that genuinely cares, values dedication and performance.Learning and development opportunities.Access to salary packaging that increases your take-home pay.Good work-life balance.Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances.Membership to our dedicated Employee Assistance Program.APPLY NOW!Please attach your resume, complete the application form and the questions below. For a copy of the position description please click here.
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