Administration Assistant ,Junior, Intermediate

Posted: 15/01/2025
Closing Date: 29/01/2025
Job Type: Permanent - Full Time
Location: Sydney (CBD)
Job Category: Clinical Administration
Join one of Southeast Asia's largest specialised clinic groups Established in 2003, City Fertility is one of Australia's leading IVF and fertility services group with 12 IVF clinics, 70+ consulting rooms and 60+ fertility specialists nationwide. Parental Leave and Fertility Benefits ProgramProfessional development and career development opportunitiesAccess to an Employee Assistance Program for physical, mental, social, family and financial supportJob DescriptionThis is a patient-facing role, offering quality care and customer service.
This role involves patient concierge and all aspects of administrative tasks including eligibility checks, collating patient notes, and preparation of theatre lists.
This position can be part-time or full-time.
Desired Skills and ExperienceYou will be patient-focused, compassionate, supportive, and a team culture promoter.
Ideally, you will bring the following to the role:
Min 1 year experience in the health industryAbility to manage patients and clinician expectationsIntermediate to advanced MS Office / Outlook skillsA willingness to embrace City Fertility's Mission and ValuesDemonstrated administration experienceBasic to intermediate IVF terminology desirableBasic to intermediate health industry terminology desirableHighly effective communication and interpersonal skillsTeamwork skillsAccuracy and attention to detailProblem-solving, critical thinking, decision-making skillsAdaptability and flexibilityPositive self-awareness and ability to self-assess
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