About the role This opening is for a Customer Service / Admin Officer to join our team in Mt IsaThis is a Full Time Permanent PositionProvide general administration, data entry and office support to the wider team where requiredStock management - ensure sufficient supplies of all resources and equipmentOrder in office supplies including stationery, technology, staff uniforms and other general itemsScan and file office work and documentation, and be able to handle sensitive information in a responsible and compliant mannerUtilise CRMs and tracking systems in order to track customer freight and resolve queriesManage customer queries across multiple divisions within Team Global ExpressHandle each customer interaction with empathy and resilience, adapting to diverse needs and situations.Educate customers on how to use our self-service platforms effectively.Liaise frequently with on site staff and proactively build relationships with key operations staff in order to resolve any customer queries or requestsWhat you'll bring A high attention to detailStrong Data Entry SkillsA sense of empathy and a passion for Customer ServiceThe ability to prioritise tasks efficientlyA strong attention to safetyPrevious experience in a similar role (preferred but not mandatory)About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit .
What we offer Competitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
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