Work/life balance + a great culture - Permanent full-time role | Monday to Friday business hours | Join a highly supportive and friendly team.A varied position - you will work both inside and outside the prison, working directly with prisoners and our administrative and correctional teams.Career progression - We have around 200 staff at the prison, with numerous career development pathways available.Make a real difference in the lives of prisoners + contribute to the safe and efficient running of the prison.About the role and teamWe are seeking a hands-on Administration Assistant to join our Administration Team of seven, reporting to our Prisoner Services Coordinator (Tania). You'll be based in both the administration office and also inside the prison, and shifts may include canteen duty (in the prison - Mondays or Tuesdays), special buys (inside the prison - every second Thursday), and Mount Gambier town runs to pick up supplies and do banking (typically Fridays). We are seeking someone who is keen to do a variety of admin tasks and is interested in gaining experience in a unique and secure correctional environment.In this role you will assist in the following areas:Prison Canteen: Supervise prisoners working within our canteen, receive and record prison canteen stock including moving and lifting boxes, liaise with suppliers to maintain canteen stock levels, and record prisoner purchases.Prison Special Buys: Process orders for special buy items (e.g., CDs, clothing, electronics) and manage inventory and stock control for special buys.Prisoner Queries Management: Respond to prisoner queries submitted electronically regarding account balances, cheques, canteen orders, phone numbers, and money orders.Prisoner Mail: Process incoming and outgoing prisoner mail in accordance with standard operating procedures.Reception: Respond to telephone and administration office reception enquiries.General Administration: Prepare prisoner finances for transfers and releases and maintain and record prisoner transactions and other records.Purchasing: Order and receive goods and maintain credit card transactions and records.What we're looking forStrong attention to detail and accuracy.Ability to learn and adapt to new systems and processes.Excellent communication and interpersonal skills.Able to maintain confidentiality.Physically fit to lift and carry items.Experience using spreadsheets (desirable).The recruitment processPlease apply online with a CV and cover letter for the role. Shortlisted applicants will receive a 15-minute phone call from our Talent Advisor Allegra - to learn more about the role. After this you will be invited to an onsite interview with two members of our team. Background checks - including a prison clearance, national police check and reference checks.About G4S Australia and New ZealandG4S, An Allied Universal Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive.
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