We are seeking a dedicated Administration Assistant to join our client's team. You will be responsible for all administrative functions required in the claims process for workers compensation claims.
Opportunity to work in a supportive, cooperative environmentRole requires strong communication skills, attention to detail, and ability to manage competing deadlinesChance to contribute positively to the workers compensation claims processWhat you'll do:
As a Administration Assistant you will play a crucial role in managing the administrative aspects of the workers compensation claims process. Your day-to-day responsibilities will include everything from data entry and claims lodgement to finalising claims and closing files.
Perform all administrative functions required in the claims process for all workers compensation claimsEnsure delivery of positive outcomes for clients in line with business objectives and agreed performance indicatorsHandle data entry, claims lodgement, and claims payments including follow-ups on invoicesFinalise claims and close files as necessaryPerform other administration duties as required to service the fundRecord medical certificates and respond promptly to queriesMaintain quality assurance and adhere to service level agreementsAssist Claim Consultant as neededWhat you bring:
The ideal candidate for the Administration Assistant position brings a wealth of experience in administration or data entry, along with strong communication and conflict resolution skills. You're comfortable working in a small team environment and have an excellent ability to manage competing deadlines. While familiarity with the Workers Compensation Act – Tasmania, experience with Workers Compensation Claims Handling, or specific knowledge of JLT operations would be desirable, these are not essential requirements. What's most important is your commitment to delivering positive outcomes and your ability to handle administrative tasks with empathy, integrity, and tact.
Minimum 1 -2 years' experience in administration/data entryStrong communication and conflict resolution skillsAbility to work effectively in a small team environmentExcellent attention to detail and ability to manage competing deadlinesDesirable but not essential: Familiarity with Workers Compensation Act – Tasmania, experience with Workers, specific Knowledge of JLT operations: Solv system Compensation Claims HandlingAboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Chloe O'Brien on 61 3 8628 2174 for a confidential discussion.
Specialism: Secretarial & Business Support
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