About Us Since 2006, RetireAustralia has supported residents to lead secure, independent and fulfilled lives within the communities they choose to call home. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians. We are one of the largest privately-owned retirement village owners, operators and developers in Australia. Our portfolio is comprised of unique retirement communities located across New South Wales, Queensland and South Australia. In recent years, we have cultivated our development expertise, extended several existing communities and are planning and developing new purpose-built communities in areas with high demand for quality senior living. About The Position This is a wonderful permanent full-time opportunity working at our newly established Retirement Village, The Verge at Burleigh. Working within our magnificent community overlooking the picturesque Burleigh Golf Course, you will be responsible for ensuring all administration duties are undertaken within specific timeframes and budgets, with accuracy and in a professional manner. We are seeking a passionate, organised and customer focused administrator who is enthusiastic about embracing a busy, hands-on environment as this Village continues to grow. Led by a dynamic Village Manager, your key duties are: Coordinating the payment of invoices. Preparing and receiving revenue in accordance with financial procedures. Responding to emergency alarm calls from residents in strict accordance with Village procedures and guidelines. Responding and escalating complaints whilst maintaining effective relationships with all residents. Liaising with the community to co-ordinate the provision of services and social resources. Assessing, reporting, and actioning any risks and hazards. Assisting in the completion of WHS Monthly Action Plan Essential Criteria As part of the application process, you will be required to provide a National Police Check, proof of right to work in Australia, participate in pre-employment assessment, verification of identification and qualifications. Additionally, you will have: Demonstrated success in a similar role. Demonstrated knowledge of current industry developments and standards. Sound knowledge in Microsoft Suite, database applications and basic financial systems. Ability to build rapport and resilience to deal with client complaints. National Police Check (or ability to obtain). First Aid & CPR Certificate (or ability to obtain). Ability to pass a pre-employment medical and drug and alcohol test. To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.
