Job Description - Administration Assistant (ADM00000436)
Administration Assistant - ( ADM00000436 ) Description Are you a proactive, organised self-starter who thrives on helping others with a positive and enthusiastic energy?
If you are looking to kick start your career in the transport industry, join our close-knit team as an Administration Assistant at our Cairns Depot.
The position requires handling detail-oriented tasks quickly and accurately, with a focus on building relationships and supporting others.
The Opportunity: Full Time Permanent | Monday to Friday | 8:00am - 4:06pmEffectively manage inbound calls and emails, addressing customer inquiries and resolving issues in a timely manner.Provide detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight.Build and maintain strong relationships with both internal and external customers, ensuring their needs are met and expectations exceeded.Perform general office and administration duties, including data entry and maintaining accurate records.Collaborate with team members to foster a supportive, harmonious environment and continuously improve customer service processes and procedures.What's in it for You: Weekly pay and leave entitlements.Strong focus on work/life balance.Employee Perks: Access to a Workplace Benefits Program offering discounts at major retailers.Health Discounts: Enjoy reduced rates on single or family health cover with Medibank Private.Employee Assistance Program: Free access to Employee Assistance, Mental Wellbeing, and Workplace Banking Programs.Recognition Programs: Be rewarded for your contributions with our dedicated recognition initiatives.Growth Opportunities: Great opportunities for career progression within the company.Supportive Culture: Collaborative and inclusive work environment.
Training and support to master our systems and processes.What We're Looking For: You are cooperative, empathetic and encouraging, thriving in a team-oriented environment.
You genuinely enjoy helping others, communicate with care and patience, and take pride in building positive connections that foster collaboration and trust.
Customer service/administrative experience preferred but not essential.Excellent verbal and written communication skills with a people first approach.Strong interpersonal skills and the ability to build rapport with others.Demonstrated ability to organise and prioritise tasks effectively.Proficient in basic computer applications, including MS Office suite.Ability to work effectively in a team environment and independently when required.A keen eye for detail and the ability to work accurately under pressure.If you encompass these attributes we would love to hear from you!
Followmont Transport is a passionate family business, 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers.
If this opportunity sounds interesting and aligns with your values, please apply or send your resume to ******.
Service | Integrity | Innovation | Passion | Care | Unity
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