Welcome to Hawk Logistics, a prominent leader in the logistics industry based in Melbourne, Victoria. With strategic depots across Adelaide, Griffith, Melbourne, Brisbane, and Sydney, our operations span nationally, enabling us to deliver exceptional service coast to coast.
As a dynamic, fast-paced, and team-driven enterprise, we pride ourselves on providing innovative solutions tailored to meet the diverse needs of our customers. Our commitment to innovation is matched by our rapid growth and a strong belief that our success is driven fundamentally by our people.
Today, we stand strong with over 500 dedicated employees and an enthusiastic management team deeply invested in harnessing technology to enhance our processes and operations. At Hawk Logistics, every team member is valued, and we are committed to fostering a supportive and inclusive environment where all can thrive.
Join us and be a part of a thriving company that puts its people at the heart of its success!
About you: Previous experience in an Administration within Transport and Logistics. Excellent verbal and written communication skills.Professional personal presentation.Customer Service orientated.Excellent organizational and time management skills.Attention to detail and a high level of accuracy.Able to work autonomously and as a team.Initiative and reliability.Intermediate to advanced computer skills with MS office, including Excel.Experience with the JAIX or Freight 2020 TMS systems desired.
About the Role: Full-time Tuesday - Saturday. Overseeing several administration functions and playing a key function between operations and our administration process.Establishing a standard for administrative processes and tasks for both local and regional depots. Managing paperwork return for all deliveries and proactively following up with management and drivers. Monitoring email accounts and responding professionally to customer queries.Involvement in aspects of Operations including preparing delivery documentation and developing relationships with customers. Record keeping, and filing as well as uploading documents into SharePoint. Data Entry into the TMS for all Local & Linehaul bookings. Checking the TMS data entry with actuals from the shared linehaul sheet.Driver SPA print out. Conducting weekly checks for Outstanding PODS and Pallet Dockets. Liaising with customers, drivers, cross-dock & other admin staff.Maintaining a high level of data integrity.Checking that the system data is aligned with actual work done.Working with the accounts receivable team to rectify errors with reference numbers in the TMS. Checking that all the manifests are correct and updated on time.Making sure that the futile charges are updated, and the customer confirmation email is uploaded in the TMS booking.
Want this opportunity? To be successful in this position, your application should include a cover letter, you will need excellent communication skills, time management, have an eye for detail and have a commitment to high quality outcomes. You will need to be passionate and have a willingness to develop your career in the logistics industry and want to grow with us! If this sounds like you, we would love to hear from you.
What we can offer If you have the above qualities, we can offer you:
An opportunity to grow and prosper within a successful business.A friendly supportive team environment, with a terrific work culture.Becoming part of a fast paced, growing and dynamic business.