About us Our people are the heart of our success and passion for quality fresh produce is at the heart of everything we do here at Nutrano.
Established in 2016, Nutrano is one of Australia's leading produce companies, founded on a deep respect for our people, our growers, and the communities in which we operate in.
Our dedication to freshness is unwavering. The journey from our trees to your table is swift, ensuring you enjoy the pure, unadulterated taste of our fresh fruits. These fruits are not just our business; it's our passion and we pride ourselves on nurturing a thriving ecosystem where our trees flourish.
About the Role Work from home! We have an opportunity for an experienced Administration Assistant to join our domestic team. You will be responsible for ensuring documentation relating to the order to cash processes are met and customer sales plans are achieved. You will work closely with the National Sales Manager Domestic and Category Manager providing professional customer service to clients and internal stakeholders.
Key Responsibilities: Action any order changes - via shed request in MS Teams (actioned in Fresh Sales).Accountable for all customer PO management. All order updates to be emailed to relevant customer buyers.Responsible for relevant reporting sent to sites; Sending updated reports to pre-packers daily or when required.Maintain pre-packer spreadsheets and revision. Updating customer portal (WOW) with relevant information.Uploading new order entries - Thursday Perform all rework - (before sending tax invoices for every dispatch).Uploading shipping documents (as needed) from relevant portals.Processing rejections in rework and/or seeing sale through to end invoice.Tax invoices sent before end of each day of arrival by 1pm (select invoiced status).Manage manual product submissions for 3rd party produce. Assist supermarket claims investigations – along with POD follow up.Assist supermarket debtors/rebate, reporting. General Administrative Support to the National Sales & Category Manager.Providing professional and courteous customer service to clients and internal stakeholders.Share some weekend work every third weekend.Key qualifications and Experience: Produce experience is an advantageProcess driven with high attention to detail.Demonstrate a customer centric focus.Disciplined, organized and able to work autonomously and meet strict deadlines. Excellent time management with the ability to prioritize key tasks.Ability to demonstrate creative thinking and problem solving.Excellent communication skills – both written and verbal.Knowledge and proficient usage of Microsoft Office and Radfords solutions. If you are interested, we would love to hear from you. Please reach out for more information including a detailed job description by emailing [email protected]
