Family friendly work/life balance workplace Rewarding and meaningful work Achieve Job security Save on tax with generous salary packaging benefits - Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire Paid training & support for professional development We support Career Progression - Scholarship programs, student placement and internal promotion opportunities Access our Employee Assistance program - Confidential free counselling (personal, work, financial or legal). Employee wellness portal – discounted memberships (e.g. gym, spa) Eligible staff receive benefits like income protection from our default Superannuation provider We are looking for an Administration Assistant extraordinaire to join our team! Permanent part time position Flexible hours Work 3 days per week or 22.5 hours over 4 day Available to increase work hours to cover annual leave SCHADS 2010 + 11% Superannuation + Not for Profit Packaging $24.49 - $26.18 (dependant upon experience) About us ... MiCare is proud to be a culturally and linguistically diverse organisation. A large part of our work is assisting people from a non-Australian background and we respect their culture, their history, their language and tastes, and their stories.
We are here for everyone believing that all people have the right to be respected and their differences celebrated.
About the role ... The Administration Assistant is instrumental in supporting the effective delivery of Micare QLD's Home Care programs, which includes managing data associated with Veterans Home Care (VHC) and Home Care Package (HCP) recipients. The successful incumbent will manage client enquiries, intake, initial home visits, administering VHC care plans, rostering of Home Care workers, compliance & wellness reporting and general office duties.
The position will strive to ensure that MiCare client's quality of life is enhanced through their relationship with MiCare. The main responsibilities of the role include:
Manage enquires from potential new and existing MiCare clients Reconcile client co-payments and report through to finance Support direct care rostering Assist with timesheet reconciliation as required Maintain stocks of Home Care Client Information Pack inclusions Assist with direct care staff training monitoring Complete file audits as per audit schedule Log continuous improvements for Home Care and follow through to ensure their timely completion Responsibility for ensuring complaints, feedback and incidents are logged and followed through Participate in activities to promote MiCare to the general public and industry Assist with dissemination of information to potential referrers Provide information to potential new MiCare care recipients About you ... You will have excellent communication, conflict resolution and time management ability. You will have the flexibility and resilience to adapt to continuous change. You will employ a thorough and detailed approach to managing information. You will be self-motivated, reliable with a flexible, caring and patient attitude. You will be a person of integrity.
Qualifications: Certificate III or above in Community Service and/or Office Administration, (or equivalent workplace experience ) Current Queensland Driver's licence and willingness to drive throughout greater Brisbane, Redlands, Logan, Ipswich & Gold Coast Skills Demonstrated knowledge of Microsoft suite of programs including high level experience in Excel, Word and Outlook Demonstrated experience using client management such as iCare and staff rostering Knowledge of the Aged Care Quality Standards and compliance Working understanding of Occupational Health and Safety requirements Demonstrated knowledge and experience working with vulnerable clients, in particular CALD communities and Veterans Understanding of Government funding and referral processes Analytical and problem-solving skills and an ability to make decisions based on sound information. Excellent customer service and time management skills Eye for detail and very high standards of accuracy Ability to work with others and be a participative and supportive team member Well-developed written and verbal skills Ability to work with minimal supervision The ability to speak another language other than English is desirable but not essential A police check with no disclosable outcome, current medicare evidence of influenza vaccination and COVID-19 vaccination is required by MiCare for this position. How to apply ... Please submit a copy of your cover letter and resume. Please also complete your work history and education information on the application page (you are encouraged to detail any certificates and licence(s) information under the education section), and we'll be in touch. Interviews will start immediately for this role so don't delay in sending through your application. Applications close on the 26th June 2024 .
For Enquiries... Please contact Glenda Kerr, Team Leader, Home Care on M: 0434 681 160 or Email If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you! MiCare is a Child Safe organisation and is committed in everyday practice to ensure the safety and wellbeing of children.
MiCare says "NO" to Family Violence. We believe that everyone deserves to feel safe, respected, valued and treated as equals.
MiCare is committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.
APPLY NOW!! No recruitment agencies please
#J-18808-Ljbffr
