Join Australia's leader in sustainable, total waste management solutions.
Administration and Customer Service OfficerAbout Us Join us at Cleanaway and contribute to making a sustainable future possible, together!
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities…
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity We are looking for an enthusiastic full time Administration and Customer Service Officer to join our team at Noosaville. This team value teamwork, commitment and are looking for the right candidate with the same values who can not only support but also drive the team to accomplish their goals and KPI's in current busy times.
You will be responsible for the day-to-day interaction with our valued customers including but not limited to:
Proactively handle internal and external customer queries via phone, web and email.Manage customer complaints to resolution, booking in collections and resolving any issues.Raising, processing and reconciling invoices and purchase ordersMaintain our CRM Database of customer information, receiving and filling in council forms etcPreparing and processing driver run sheetsWork with our customers to help make a sustainable future possible.About You Previous experience in a customer facing role or office environment would be beneficial.Excellent telephone etiquette and rapport building skills with the ability to remain calm under pressure.Excellent communication and time management skills.Previous experience using Microsoft Office tools would be highly regarded.Previous experience with Salesforce CRM also highly regarded (however training will be given)Call Centre experience from any industry beneficial however not mandatory.Competitive salary packageCareer opportunities in a successful, growth businessGreat company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.Our Process At Cleanaway, we are committed to employing individuals who align with our Guiding Principles and meet the requirements of the role. Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
Supporting a Diverse Workforce Cleanaway is an employer of equal opportunity, we value diversity, equity, inclusion and respect. We welcome and encourage applications from all cultural backgrounds including Aboriginal and Torres Strait Islander people, veterans, people of diverse gender, identities and abilities and mature age and early careers.
Join us at Cleanaway, where diversity is embraced and celebrated, and every individual is empowered to thrive and contribute to our collective success.
Our team at Noosaville is searching for an enthusiastic administrator/customer service professional to join their team. This is a permanent full time opportunity.
Our team at Noosaville is searching for an enthusiastic administrator/customer service professional to join their team. This is a permanent full time opportunity.
Servicing our customers and communities across Australia with a focus on safety and quality
Allow us to partner with customers large and small to help them achieve their sustainability goals
4500+ vehicles
With one of the largest national fleets and a network of prized assets, we can service every corner of Australia
ASX100 listed
Strong performance doesn't just benefit investors it means we can provide surety to customers and our team
140M kWh renewable energy
Generated nationally each year. Just one of the ways we're making a sustainable future possible.
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