Position: Administration and Customer Service Officer Location: North Star Motors – Mercedes Specialists, Enoggera QLD 4051 Are you passionate about delivering exceptional customer service and ensuring smooth administrative operations?
North Star Motors, a leading Mercedes service centre, is seeking a dedicated and professional Administration and Customer Service Officer to be the face of our business.
Key Responsibilities: Welcome and assist customers with inquiries in a friendly and professional manner.
Coordinate appointments and manage the service schedule.
Handle phone and email communications efficiently and courteously.
Process invoices, payments, and other administrative tasks.
Maintain accurate records and documentation.
Support the team with day-to-day operations and provide exceptional service at all times.
Skills and Experience: Excellent customer service and communication skills.
Strong organizational and time management abilities.
Proficiency in Microsoft Office Suite and basic accounting software.
A proactive and problem-solving attitude.
Prior experience in an automotive or service-based industry is a plus.
Ability to work independently and as part of a team.
Why Join Us?
Work in a dynamic and supportive environment.
Be part of a team passionate about Mercedes and delivering premium service.
Opportunity for growth and development within the company.
If you're ready to be the first point of contact for a reputable and growing business, apply now and join North Star Motors!
To apply, please send your resume and cover letter to ******
Summary of role requirements: Looking for candidates available to work:Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon 2-3 years of relevant work experience required for this role Working rights required for this role Expected start date for role: 20 January 2025 Expected salary: $25 - $35 per hour