Admin Support And Scheduler For Locksmith Business.

This is a work-from-home role that can be done anywhere in Australia.
We are looking for a highly organized and detail-oriented Admin Assistant to join our team at ACT Mobile Locksmith.
As a key member of our small team, you will be responsible for taking calls from customers, scheduling jobs, responding to emails, and assisting with the day-to-day operation of the business.
Previous experience within the Locksmith industry is highly desired.
We are seeking someone for an 8am - 4pm shift, Monday - Friday.
Responsibilities:

Answering incoming calls and emails from customers
Scheduling appointments and jobs for our locksmiths
Responding to customer inquiries and resolving any issues or complaints
Assisting with general administrative duties, such as data entry, filing, and organizing paperwork
Providing excellent customer service and maintaining a positive image of the company

Requirements:

Strong organizational and time-management skills
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team
Ability to pass a police background check
Proficiency in Microsoft Office and Google Suite
Previous experience in an administrative or customer service role preferred
Experience working with locksmiths or similar trade business is highly desired
Experience working with the Servicem8 Job platform is highly desired.
At ACT Mobile Locksmith, we take pride in our reputation for providing top-quality service to our customers.
We are looking for someone who shares our commitment to excellence and is willing to go above and beyond to ensure customer satisfaction.
This remote position can be done entirely from home, so you must be comfortable working independently.
If you are a highly motivated individual with a passion for customer service and a desire to join a dynamic team, we encourage you to apply for this exciting opportunity!