About us
Oxley NSW is a leading provider of air conditioning and refrigeration services in Port Macquarie, Sydney & Brisbane. With over 30 years of experience, we pride ourselves on delivering high-quality workmanship and exceptional customer service. Our team of skilled technicians are dedicated to finding innovative solutions to meet the needs of our diverse client base.
About the role
We are seeking an experienced Admin Service Coordinator/Scheduler to join the team in Port Macquarie, NSW. This is a full-time position that will be responsible for coordinating and scheduling field service technicians and their work across the region.
Package $70K - $80K + Super Uniforms What you'll be doing Manage the daily scheduling and dispatch of field service technicians to customer sites Communicate with customers to book in and confirm service & installation appointments Quoting part and service jobs as required, including invoicing Monitor technician availability and allocate jobs accordingly Maintain detailed records of all customer work orders and service visits Provide excellent customer service and respond to customer inquiries in a timely manner Support the wider administration team as needed What we're looking for Strong administrative and organisational skills with attention to detail Good technical background from air conditioning or electrical industry Excellent communication and customer service skills Experience in scheduling and coordinating field-based technicians or tradespeople Knowledge of air conditioning and refrigeration systems is highly desirable Proficient with Microsoft Office suite, including Excel and scheduling software Proven ability to multitask and work effectively in a fast-paced environment What we offer
At Oxley NSW, we are committed to providing a supportive and inclusive work environment. We offer a range of employee benefits including:
Competitive salary and performance-based bonuses Ongoing training and development opportunities Discounts on Oxley NSW products and services Flexible work arrangements and a focus on work-life balance A fun and collaborative team environment If you're interested in this opportunity, apply now to be considered for this role.
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