Admin / Receptionist

About the Client: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for an Admin / Receptionist to join their busy team for an 18-month casual temporary assignment.
About the role As an Admin / Receptionist, you will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, your key duties are as follows:
Provide counter/reception support for the local office including customer enquiries in the self-helpkiosks and online support. Resolve customer enquiries, provide information and/or refer customers to appropriate government or community services. Manage the team shared email inbox, appointments and telephone enquiries. Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants. Undertake research and investigation activities and preparing associated reports and correspondence. Undertake a range of data entry activities and ensure follow up is completed. About you To be successful in this role, you must have:
Proven experience as an Administration Officer, Receptionist, or similar role Previous working in disability, healthcare, aged care or government is a must! High proficiency in using Microsoft Office Suite products Excellent communication and interpersonal skills. Ability to manage various internal and external stakeholders Ability to handle tasks with competing deadlines and priorities. Strong problem-solving skills and high attention to detail Benefits Immediate start pending clearance Full-time hours, Monday to Friday Flexible working arrangement $37.36 per hour + super Multiple locations available: Darwin NT Robina QLD Adelaide SA *** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ** At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion