Admin / Receptionist

About the company Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia.Currently seeking for eighteen (18) Admin / Receptionists across multiple WA locations to join their busy team for an 18-month temporary assignment.About the role As an Admin / Receptionist, you will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.In addition, your key duties are as follow:  Provide counter/reception support for the local office including client enquiries in the self-help kiosks and online support.Resolve customer enquiries, providing information and/or referring customers to appropriate government or community services.Manage the team shared email inbox, appointments and telephone enquiries.Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertake research and investigation activities and preparing associated reports and correspondence.Undertake a range of data entry activities and ensuring follow up is completed.Receive and record complaints and other feedback in the system.About you To be successful in this role, you must have: Proven experience in administration, customer service, or client facing roles  Strong understanding of remote locations and our First Nations People Passion for continuing to develop cultural competency Excellent communication and stakeholder engagement skills Ability to handle competing deadlines and priorities Benefits Immediate start pending clearance Full-time hours, Monday to Friday $37.36 per hour + super Flexible working arrangement Multiple locations available Joondalup, WA Butler, WA Kalgoorlie, WA Armadale, WA Busselton, WA Albany, WA Broome, WA Karratha, WA Kununurra, WA South Hedland, WA *** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ** At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion