08th September, 2024 About Centacare Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation, committed to providing services to the entire community, regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability.
Centacare has a workforce of more than 3,000, plus volunteers, and operates in more than 200 locations, supporting tens of thousands of people each year.
Client-centred care, facilitated through a range of practice governance measures, is foundational to consistent, high-quality service delivery and continuous improvement in safety, quality and cost effectiveness as well as improvements in client and staff satisfaction.
About the Opportunity This is an exciting opportunity to join the Quality Risk and Governance unit (QRG) on a permanent full-time basis in the position of Administration Officer – QRG.
This role will provide administrative support to the General Manager Quality, Risk & Governance, Head of Practice Governance, Head of Learning and Development, and Head of Client Safety and Quality Care, while work collaboratively with the Quality and Continuous Improvement Team.
In this role you will: Provide administration support for the implementation of Centacare's Practice Governance Framework as required by the General Manager Centacare QRG and in close collaboration with the QRG and other key stakeholders.
Actively promote and support a robust and open practice governance and quality care culture as part of the QRG Team.
Manage the responsibilities of the role within all current Legislation, Standards and Policy.
Undertake all formal reporting requirements relevant to the responsibilities of the role.
Work within the QRG to enhance safe and quality outcomes for clients.
Provide administrative support to the QRG team.
Undertake monitoring, assessment, and reporting information as required by the QRG team.
Work collaboratively with Centacare and Archdiocesan and other key stakeholders where this is in the scope of responsibilities.
Administration and reporting as required to support the QRG team to meet organisational objectives.
Meeting Minutes for key strategic meetings, and administrative support with planning.
In close consultation with key Centacare stakeholders, manage meetings and planning for key QRG activities e.g.
training, stakeholder meetings Assist and support research and provide input into all relevant areas of organisational policy and procedure, and practices; as required.
Provide ongoing support in the implementation of all relevant organisational policy, procedure and practice; as required.
Support and resource the learning and development team in the development and implementation of training; as required.
Make recommendations for continuous improvement of all systems relevant to the scope of the role and improved service delivery; as required.
You will have: Administrative experience in a human service environment essential Demonstrated knowledge, skills and experience in managing administration in a time driven and responsive manner.
Demonstrated commitment in working collaboratively, skilfully and sensitively with stakeholders.
Demonstrated experience and capability to develop and sustain influential working relationships with a wide range of informal, and internal and external stakeholders including government and statutory bodies.
Sound problem solving, written, and reporting knowledge and skills.
Organisational and systems thinking skills and the capacity and resilience to manage competing demands and deadlines.
Proven ability to exercise sound judgement Ability to obtain and maintain a current driver's license, blue card, criminal history check, NDIS Worker Screening Clearance and evidence of rights to work in Australia.
Your personal qualities are equally important as your skills and experience.
You will bring the ability to develop respectful and productive relationships with a range of stakeholders; a collaborative approach; ability to manage competing priorities; and willingness to take personal responsibility for ensuring that in every decision and in every action, we consider the needs of Centacare clients first.
The benefits: In recognition for your skills and experience, in addition to working in a professional, supportive environment, that recognises you as a person, not just an employee, you will be provided with a competitive remuneration package, including 12% superannuation and the option to salary package (reduce your taxable income!
), plus options for flexible working arrangements.
For more information or to request a copy of the position description, please email ******.
As part of your application, please include a cover letter outlining your suitability for the role (no more than 1 page).
Applications close 22 September 2024.
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children.
Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 – 18 years) and/or vulnerable adults.
The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.
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