Admin Officer - Outpatient Surgical ServicesPosted: 4 days agoPay: CompetitiveLocation: Melbourne/VictoriaEmployment type: Full-TimeJob DescriptionAlfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Position Details:Full Time (80 hours per fortnight)Managers and Administrative Worker AwardClassification HS1, Level 15 weeks Annual leave, 13 ADOs (Full Time), Salary Packaging & Novated LeasingAbout the role:Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists, and clinicians in Emergency Departments, inpatient units, and other areas of Alfred Health.This position reports to the Administration Supervisor and is part of an administration team. The Administration Officer performs a range of administrative, reception, and clerical tasks to support and assist the day-to-day function of the clinics and health service. The Administration Officer is approachable, responsive, and provides professional service to ensure best customer outcomes are delivered.Key Responsibilities:Greeting Patients, handling referrals, answering phone calls, and booking patient appointmentsAuditing and validating wait listsSupporting clinical staff (Doctors and Nurses) with administrative tasksSkills & Experience:Essential:Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)Highly Desirable:Previous administration experience in a health settingDesirable:Sound administrative experience - Hospital environment preferred but not essentialPersonable, customer-focused approach, and commitment to high-quality serviceDemonstrated ability to plan workflow, prioritise and delegate to meet deadlinesUnderstanding of confidentiality and privacy legislationUnderstanding of medical terminologyBenefits:Salary Packaging & Novated Leasing through MaxxiaFlexible Health Insurance coverage through HCF Health InsuranceOn-site car & bike parking opportunitiesFantastic onsite fitness facilities at The Alfred through ProSportChild Care Services at The Alfred managed by KU Children's ServicesIf applicable, specify specific requirements that you require in the cover letter or CV. Enquiries to: Luisa Guieterrez, Acting Administrative Supervisor - Surgical Services, email: ****** include a Cover Letter to be considered for this position. Applications Close: 11pm AEST, Friday 15th November 2024Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.About the companyThe Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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