Admin & Customer Support Coordinator Full-Time / South Yarra About Us
MAPM is a leading independent footwear supplier, proudly operating from South Yarra, Melbourne since 1996. From our humble beginnings, we've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands—Wild Rhino, Nude, and JayneSays. As we continue to expand our reach in Australia and New Zealand, we are looking for an enthusiastic, driven, and reliable individual to join our team as a full-time Admin & Customer Support Coordinator.
The Role
You will be at the heart of our operations, ensuring smooth coordination across various areas of our business while delivering exceptional customer service. Your key responsibilities will include:
Responding to customer inquiries across multiple platforms (phone, email, website chat) with warmth and professionalismManaging inventory, processing online orders, and handling returnsCoordinating office logistics, including postal and courier deliveriesOrganising travel arrangements for our MAPM teamManaging office supplies and stationery ordersHandling office expense management and credit card reconciliationsSupporting general administrative tasks as needed across the businessKeeping customer focus at the forefront of everything you doAbout You
We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task. To be successful in this role, you will need:
Proven experience in a similar roleA passion for problem-solving and working under pressureHigh attention to detail and accuracy in data entryStrong communication and organisational skillsIntermediate skills in MS OfficeA team-oriented mindset and ability to multi-taskGreat time management skillsWhy Join Us?
At MAPM, we believe in the power of teamwork and celebrating our successes together. We offer a fun, collaborative work environment with monthly team activities, generous staff discounts, and plenty of opportunities for career growth as we continue to expand. Join us and be part of a company that values its people and their contributions.
Ready to Apply?
If you're excited about this opportunity and eager to make an impact, we'd love to hear from you. Apply now and let's build something great together!
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