Adbri Limited | Customer Service Officer

The role
We have an exciting opportunity for you to take the next step in your career! We are looking for a Customer Service Officer to join our dynamic team in the Thebarton concrete order office. Join a company that supports and celebrates their employees. Competitive salary within a fantastic team environment.
As the Customer Service Officer, you will play an important role in helping to achieve sales of orders delivered in full, on time, across the Adelaide concrete market while at all times delivering great customer service.
Reporting to the Despatch Manager, you will be working as part of a friendly team who will help you learn about our products and systems. The role involves working in a busy sales environment where you will be answering calls, data entry, serving customers and liaising with the allocations team.
This is a permanent, full-time position working on a rotation between 6am and 4:30pm Monday to Friday and a half day every second Saturday.
Responsibilities
Deliver a high level of customer service over the phone Answer excess of 100 customer calls professionally and efficiently Process customer orders & processing quotes Assist the allocation team to achieve OTIF deliveries Ensure safety, health and environmental standards are maintained What you will need to succeed
Sound knowledge of the Adelaide metropolitan area (desirable) Effective communication skills Ability to operate in a friendly and professional manner at all times Willingness to be part of a dynamic team Ability to prioritise and manage time Demonstrated high level computer skills A high level of focus on accuracy and attention to detail Demonstrated ability to identify and resolve problems quickly We will be progressively shortlisting - if this looks like it could be your next role, apply now.
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