Your role at St John of God Health Care
This position will provide and maintain a prompt and efficient billing and receivables service.
The Position
Responsible for the overall integrity, including accuracy, completeness, and timelines of billing and receivables.
Liaise with Health Funding team, Supervisor/Manager Billing and Receivable if any discrepancies with any charges or set up of contracts.
Ensure all miscellaneous costs have been charged to the relevant accounts.
Liaise with medical, nursing, and other Hospital staff or external parties to ensure the completion and accuracy of documentation as required for Billings and Receivables.
Ensure that all information and/or attachments have been entered into the relevant systems as per agreements.
Raise charges for all accounts in relation to services pertained.
Process payments received by post, phone, including cheques, credit cards, BPay, Quick Terminal, and direct credits.
Ensure the banking is completed and reconciled daily.
Maintain the follow-up of outstanding accounts as per policy.
Liaise with the Manager and/or Supervisor regarding transferring accounts to appropriate Debt Collection Agency.
Process all approved refunds, journals, and credit notes.
Resolve and action rejections, queries, errors, and exceptions in relation to Billing and Receivables in accordance with procedures.
Ensure that there is continuous improvement in billing and receivable processes/services to meet agreed service level agreements and customer expectations.
Communicate effectively with all health funds and other internal/external customers to ensure billing information obtained is accurate and revenue is maximized.
Ensure billing complies with contractual agreements/arrangements and requirements as set by the Hospitals and/or Group Health Fund team.
Assist with any internal and external audit recommendations relating to billing and receivables.
You will have proven experience with accounts receivable and other administrative duties. You will have demonstrated the ability to liaise effectively with the public, patients, external third parties, and all levels of staff in a professional manner along with analytical skills and a high level of attention to detail and accuracy.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary $64,355 to $69,469 plus 11.5% Superannuation
12 month Fixed Term full-time positions, 2 opportunities available
Perth CBD office location with 40% work from home option
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
Work-related expenses
Self-education
Additional superannuation
A healthy work-life balance through flexible work options, additional purchased leave, and well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
End of trip/bike riding facilities
Close to public transport
For enquiries contact Renee Roseveare, Supervisor Accounts Receivable - Credit Control on (08) 6116 0315
Applications Close: 1 December 2024
Should suitable candidates be identified, shortlisting and interviews may commence prior to the advert closing.
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
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