About the Company Complete Health Products is a respected wholesale grocery, pharmacy and health foods distribution company, we are currently looking for an experienced Accounts Receivable Officer.
We are a family business established 25years, our vision is to be a market leader in the distribution of grocery, health and pharmacy products.
If you have a sense of enthusiasm and a dynamic, energetic attitude and approach to work, you will be rewarded with a competitive remuneration package and a true opportunity for career development with a key player in our industry.
About the Role This is an exciting opportunity for an experienced Accounts Receivable Officer to join a forward-moving and flexible company. Reporting directly to the Finance Manager, you'll be responsible for managing the Accounts Receivable function and ensuring timely and effective communication with both customers and internal teams.
Your role will also include collaborating with departments such as Sales, Finance, and Customer Service to help meet business objectives. Strong communication skills, a strategic mindset, and a commitment to providing outstanding customer service are essential for success in this role.
Key Responsibilities: Credit Control & Collections Monitor and manage your workload while ensuring compliance with company policies and procedures.Minimize the risk of bad and doubtful debts by prudently assessing and reviewing customers' creditworthiness.Set realistic credit limits and terms for customers based on financial evaluations.Ensure timely collection of outstanding debts, following up promptly with customers.Resolve customer disputes and concerns in a professional and efficient manner. Customer Service & Relationship Management (backup when required) Maintain excellent Customer Service levels while meeting targets and deadlines.Build strong, professional relationships with customers to encourage timely payments and foster long-term partnerships.Respond to customer queries related to Accounts Receivable, offering solutions and resolving issues efficiently.Ensure communication with customers is both proactive and responsive to maintain high satisfaction levels. General Accounting & Administrative Tasks Perform account reconciliations and support ad hoc accounting projects.Work closely with the accounts team to ensure smooth and accurate financial reporting.Process bank transactions and assist in daily account management. About You To be successful in this role, you'll need to bring your best to work every day, inspiring others to do the same. You will be proactive, driven, and have the ability to handle multiple priorities in a high-pressure environment.
Key Qualifications & Skills: Strong numeracy and analytical skills with attention to detail.Proven ability to work effectively in a fast-paced, high-pressure environment.Excellent communication and interpersonal skills with the ability to manage relationships and negotiations.Demonstrated customer service experience, with a focus on resolving issues professionally and efficiently.Strong problem-solving abilities and a strategic mindset.Ability to work independently and collaboratively in a team environment.Experience with Microsoft Excel and general accounting software (preferably intermediate level). The Benefits At Complete Health Products, we value our employees and offer a range of benefits to help you thrive both personally and professionally:A supportive and approachable management team with deep industry experience.Opportunities for career progression within a growing company.Competitive salary package and job stability.Employee discounts on products.Monthly team BBQs to foster a strong team culture.Location:
Our office is based in Yatala, Gold Coast, QLD.
How to Apply If you are an experienced Credit Controller with a passion for customer service and a results-driven mindset, we'd love to hear from you. Please submit your Cover Letter & Resume through the link below.