Due to Infin8Care's growth, we are seeking a new team member, full time in our National Office located in Bundall on the beautiful Gold Coast.Our National Office is the HUB for supporting our 17 aged care facilities across Australia. The Billing team (Accounts Receivable team) plays an integral part within our organisation. Now is such an exciting time to join Infin8Care, as we continue to grow the organisation, we need really good people to support our teams on the ground.The Billing team reports to our Finance Manager – Compliance & Transactional Processing, and helps ensure that residents' accounts are maintained and that payments are processed in an accurate and timely manner. Working as part of this integral team, you will be responsible for:Administering customer accounts including collections.Answering customer billing queries.Making outbound calls to residents and their families.Processing of payments.Reconciliation of accounts.Preparation of month end and ad hoc reports.About YouYou will be an experienced Accounts Receivable/Billings Officer with solid experience in the accounts receivable space. You will also have:Strong communication both written and verbal skills.Ability to empathise with others and be respectful of their situation at all times.Demonstrated experience in Accounts Receivable.Demonstrated knowledge and understanding of general accounts principles.Attention to detail and a high degree of accuracy is imperative.The confidence to have transparent discussions and negotiate.Proven ability to work to and meet deadlines.Benefits - Why work for us?Fitness Passport to access discounted health and wellbeing sessions.Career growth opportunities within a strong mentoring team culture.Access to in-house and online training programs - FREE to all employees.Supportive, positive team environment with a strong caring work ethic.Companywide safety-first workplaces for our residents, families and staff.Positive wellbeing, fun and engaging team/shift activities.Access to family friendly benefits like our EAP and Flare (employee discounts).Work-Rite Micro professional development FREE to all employees.As part of being an Infinite Aged care employee, you will be required to complete pre-employment checks.If you would like to know more about us or this position before applying, please reach out to our recruitment specialist managing this assignment -
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