Accounts Receivable / Credit Officer 12 Month ContractBrownes is an iconic West Australian fresh dairy business. Dating back more than 138 years, Browns has a strong and loyal following and sources all of its milk from South West WA dairy farms. Brownes holds leading positions in the fresh milk, flavoured milks, creams and yoghurt categories and has won various WA and National dairy awards.THE POSITIONThe Accounts Receivable / Credit Officer is to actively participate in the process and management of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts using calls and emails. Accounts Receivable / Credit Officer is to maintain a customer focus in responding to customer claims and queries on a prompt basis and pro-actively contribute to the day-to-day operations of Accounts ReceivableKey Accountabilities would include but not limited to:Department contributionAssist the team in maintaining smooth operation of Accounts Receivable Department.Contribute to the documentation and management of appropriate department procedures.Day to day operationsMonitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies.Debt Collection of overdue invoices – phone & emailsManagement of AR mailbox and processing credit card payments over phonePreparation and distribution of account reconciliations where required.Responding to customer queries promptly/courteously and raising credit requests where necessary.Processing of customer credits/ Claims in Oracle JD Edwards per company processRequesting POD or invoice copies as requiredUploading Payments daily and completing allocations on assigned ledgers.Processing of Vendor manual F&OB DocketsMaintenance of customer records, timely requests to Master Data to ensure all customer details are current.Resolution of claimsKeep Account Managers and Key Stakeholders informed regarding outstanding claimsResolution and allocation in a timely mannerManaging claims maintenance toolProcessing and communicating claims.Internal Business SupportContribute to business development and value adding projects.Provide high quality services to leverage maximum benefit to the business.QUALIFICATIONSAccounting certificate or diplomaPreferable to have a minimum of 2-5 years' experience in a similar roleExperience with JDE or SAP systemsSound knowledge of Microsoft Excel, Word and OutlookAccurate typing and data entry skillsThe person we are seeking would have good communication skills, both in written and verbal and be highly organized with the ability to prioritize their workload to meet deadlines. We are seeking someone who is proactive and not afraid to contribute new ideas and processes to help improve efficiencies.WHAT WE OFFERWorking with a supportive, friendly finance team who are all located at our Head Office in Balcatta. Advantage of plenty of free onsite parking, an active social club, five weeks annual leave, Employee Reward & Recognition program, Employee Assistance Program, and free product on site.All applications must have full working rights in AustraliaAll candidates will receive a response 2 February 2024Perth Western Australia, AustraliaContract/TempAccountingAccounts Receivable/Credit Control
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