Accounts Receivable / Collections Officer

Accounts Receivable / Collections Officer required for a leading company based on the East side of the City. Utilise your strong negotiation and customer service skills within this friendly team environment.They have strong relationships with their clients and are looking for a proactive person with a positive attitude to manage a diverse portfolio of debtors. Your strong negotiation and customer service skills will help you achieve success in this role.Key responsibilities in the role include:Negotiating payment of outstanding debts and arranging suitable payment plans for clients.Providing exceptional customer service through building and maintaining relationships.Driving the legal process for debt collection.Drafting court documentation and enforcing judgements.Management of matters including litigation, letters, calls, and search tools.Achieving revenue targets and service standards.Completion of reporting requirements.To be successful in this role you will need to demonstrate:Debt recovery experience ideally within a commercial environment.Experience in debt recovery litigation and knowledge of legal processes preferred but not required.Strong negotiation, problem-solving skills, and communication skills.Sound knowledge of legislative requirements.Intermediate skills in MS Excel and Word.Excellent customer service and communication skills, along with a positive attitude, are a necessity for this role. Ideally, you will have previous Collections experience.If you are highly motivated, with a passion for effective customer service, please apply now, or call Michael O'Connell on 0414 718 715 or email directly to: ******.
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