Account Support Manager - Remote Work

Job Description:

Xerox is seeking a talented and experienced Account Support Manager to join our team on a part-time, remote basis in Canberra, Australian Capital Territory, AU. This position is of mid-to-senior level and requires a minimum of 6 years of relevant experience in account management.

Responsibilities:- Build and maintain strong relationships with clients, serving as the main point of contact for account-related inquiries and issues- Provide excellent customer service and support to ensure client satisfaction and retention- Develop and implement account strategies to meet sales targets and business objectives- Collaborate with internal teams to coordinate resources and deliver solutions that meet client needs- Monitor account performance and identify opportunities for upselling and cross-selling- Prepare regular reports on account activity, sales forecasts, and budget variances- Stay up-to-date on industry trends and competitor activities to inform strategic decision-making

Requirements:- 6+ years of experience in account management or a related field- Proven track record of successfully managing client relationships and exceeding sales targets- Confident and passionate individual with strong communication and interpersonal skills- Innovative thinker with a high level of attention to detail- Bachelor's degree in business, marketing, or a related field (preferred)- Ability to work independently and prioritize tasks effectively- Proficiency in CRM software and Microsoft Office suite- Availability to work part-time hours remotely

Benefits:- Medical coverage- Life insurance- Dental insurance

Working Environment:At Xerox, we prioritize supporting our employees in their personal and professional development. As an Account Support Manager, you will have access to resources and opportunities to grow and excel in your role.

Deadline to Apply:July 5, 2024

Equal Opportunity Statement:Xerox is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.