Account Manager
Melbourne We are looking for… Hopefully, you! We're seeking an experienced, hands-on Account Manager to join our Sales team in Richmond. The ideal candidate will be responsible for being the first point of contact for many design clients (both specifier (Architects, Designers, Installers and retail end clients) within the showroom environment. Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.
The Account Manager will be instrumental in building new and servicing existing relationships across Melbourne. Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships. Splitting time between client service / business development from showroom leads.
The Account Manager's key responsibilities will include:
Gathering information on prospective clients (e.g. company size, needs and opportunities to add value)Working in tandem with your Business Development rep to understand client requirements and provide solutionsProviding after-sales support to retain customersPrompt and accurate answers to clients' queriesBuilding strong client relationships, through regular communicationWorking with your Business Development rep to create customised sales plans for key clientsPromoting new products/services to existing customersWe need you to bring… Proven experience in a relevant sales role.The ability to confidently manage client relationships and general day-to-day enquiries.Strong (verbal and written) communication skills with an ability to build strong relationships.Good attention to detail in handling business development leads and managing projects from lead to delivery.An interest in architecture and design.The ambition to grow and develop existing client relationships through exceptional service and product counsel.Understanding of sales principles and ability to deliver excellent customer experience.Please note that we require full permanent working rights for this position.
In return, we'll give you… Perks, benefits and the space to grow. We offer a competitive salary, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes:
The opportunities you need to grow, develop and craft a career you're proud of within the global Eco Outdoor business.Paid parental leave, so we can look after you while you welcome a new human.A 50 per cent off employee discount on Eco Outdoor products.Company-sponsored shenanigans and activities to connect with your team and the broader Eco Outdoor crew, from axe-throwing escapades to lawn bowls and trivia nights.A culture of unbelievable hospitality… hello in house barista coffee machine.The opportunity to give back via our internal Social Housing and Sustainability teams.If this sounds like your kind of gig… We'd love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don't answer, flick us a line at ****** unless you're a recruitment agency, in which case: no, thanks. We've got this one covered.
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