Account Manager - Timber & Building Products Full-time permanent opportunity + attractive competitive salary + super + incentive program + an awesome team environment Tool of Trade Vehicle (Ford Ranger) + laptop + mobile phone Free Uniform Be part of a 145 year old organisation that puts its people first and has their best interests at heart ABOUT US The family owned Dahlsens Group has been operating since 1877 and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We're part of a 60 site national group, including Dahlsens, Cairns Hardware and Nortruss with over 1000 trusted support team professionals, trade experts, drivers and yardpeople. The founders of the organisation are all about investing in their people, partners and communities to make a positive and sustainable contribution to Australia.
Our people live and breathe the Dahlsens Values daily: Take Responsibility, Grow Together, Everyone Contributes .
ABOUT THE ROLE The Account Manager is responsible for championing service and selling to customers within the region. This is a hands-on role, combining customer relationship building, customer acquisition, quoting, ordering, special order pricing and purchasing, and the general administration involved in looking after Trade customers.
The role is accountable for growing the Trade based business through sales development activities as well as ensuring the delivery of day-to-day sales and support to our customers.
The Account Manager will report to the Sales Manager who will provide coaching and development to ensure you are growing in the role. You will be part of a high performing Trade branch team delivering quality and on-time products to our customers and builders. You will need to have the ability to work across the whole project offer and, where necessary, embrace the requirement to learn new skills. Be part of the one team culture and its success.
RESPONSIBILITIES WILL INCLUDE Act as the central point of contact for Trade Sales, offering advice and sales support to Trade customers. Prepare, deliver, and follow up on quotes, ensuring accuracy and timeliness. Research, quote, and follow through with special orders, addressing both price and non-stocked goods. Complete orders and ensure goods are ready for collection or delivery within the agreed timeframes. Undertake pricing and advise customers on stock availability or provide alternative solutions if necessary. Ensure all company procedures are followed, particularly regarding the receipting and invoicing of goods. Manage existing Trade relationships by building profiles for each key customer and understanding their requirements. Respond to customer inquiries, demonstrating appropriate product knowledge and providing technical information as needed. QUALIFICATIONS AND SKILLS 5+ years' experience in a similar sales role managing customer relationships. A background in Building, Construction or Trades (preferred). Hold a current Driver's Licence (mandatory). Exceptional organisational and time management skills. Proven record of exceeding sales targets within a competitive sector. Outgoing and team-oriented with excellent influencing, problem-solving and negotiation skills. Exceptional communication and interpersonal skills. PERKS Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers. Be part of something strong; we really are growing together. Your contribution is valued and celebrated; the company culture lives this. An impressive 'Be Well' program supporting you and your wellbeing. Free Employee Assistance Program (EAP). Education Assistance Program - your development is important. Uniform provided so you can look the part. Staff discounts may be available (T&C may apply). Take a day off on your birthday and still get paid for it. And you get to work with a great bunch of people, friendly and who want to see you succeed. PLEASE NOTE The successful applicant will be subject to a comprehensive reference and background checking prior to employment, including a Pre-employment Medical Assessment & National Police & Right to Work .
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.
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