Account & Relationship Management (Sales)Full timeCX & Data, a division of IVE Group offers unparalleled services, guiding clients from ideation to execution. Fuelled by data, we deliver deep customer insights and specialised marketing technology solutions, facilitating the creation, production, and delivery of personalised communications across all channels, both physical and digital.The RoleWe are seeking an accomplished and strategic Account Manager to join our team. This pivotal role involves overseeing a portfolio of high-profile clients, to deliver outstanding client service and drive revenue growth.As a key member of our sales team, you will be based between our Homebush and CBD offices in NSW, with opportunities for face-to-face client engagement. This role reports directly to the Group Account Director.Responsibilities:Client Relationship Management: Serve as the principal point of contact for a portfolio of key clients, fostering strong relationships and identifying new revenue opportunities.Strategic Planning: Develop and implement account plans and strategies aligned with clients' business objectives, driving revenue growth and enhancing profitability.Industry Engagement: Manage a diverse range of clients across various industry segments, building robust relationships with business leaders at different levels to ensure client retention and portfolio growth.Market Awareness: Stay informed about industry trends, competitive dynamics, and emerging technologies to maintain a leading edge in the industry.Team Dynamics: Uphold high standards of professionalism and team values, conduct purposeful meetings, and ensure employee wellbeing, motivation, and performance.Key Requirements:Experience: Minimum of 5 years in a comparative sales role, with a proven track record in managing major accounts.Industry Knowledge: Expertise in data-driven communication, including data analytics/insights, marketing automation, and 1-to-1 channels.Experience in the marketing automation sector, particularly with Salesforce and Adobe, is desirable.Customer Focus: Demonstrated commitment to customer orientation, with the ability to make decisive, commercially sound decisions that benefit the business.Communication Skills: Effective communicator with the ability to engage across all organisational levels, including C-level executives.Adaptability: Skilled in managing and influencing major accounts, with a strong network in both digital and traditional communications sectors.Alignment with Values: Embody our core values of genuineness, drive, specialisation, and collaboration.Work Environment: Capable of thriving in a fast-paced, deadline-driven setting, adept at managing multiple projects simultaneously.Our Culture & Benefits: Through our IVE Care program, we prioritise employee wellbeing, diversity and inclusion, and workplace health and safety. This commitment has established us as an employer of choice and attracts top talent.Our supportive and collaborative environment offers excellent opportunities for professional growth. If you are ready for a challenging and rewarding career, we encourage you to apply.Please submit your resume and cover letter to apply.Applicants must have the full Australian working rights.Apply Now!On Offer:Joining a prestigious 100-year-old, billion-dollar business, renowned as an employer of choice.Enjoying a competitive salary package complemented by a generous incentive scheme.Collaborating within a dynamic team of experienced sales professionals.Accessing opportunities for career advancement tailored to align with your individual career objectives.If you believe you are the right fit for this role, we encourage you to submit your application promptly.Apply now to be considered for this opportunity.
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