Account Manager - Molecular Laboratory

Account Manager - Molecular Laboratory Locations: North Ryde, Melbourne, Canberra

Time Type: Full time

Posted on: Posted Yesterday

Time left to apply: End Date: November 15, 2024 (18 days left to apply)

Job Requisition ID: 202410-127128

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position Healthcare is changing - radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders and how we engage them continue to evolve.

With the flexibility of the location to be either Sydney, Canberra or Melbourne, an exciting opportunity has come up for an Account Manager - Molecular Laboratory in our Customer Success Community. The focus of this community is to deliver annual financial targets (total sales and operating profit), while leading a customer-focused team who can think and act both short and long term; achieving a win/win for customers and Roche Diagnostics Australia (RDA). This will be achieved through high customer engagement, creating exceptional customer experiences, ensuring all customer interactions are executed with precision and accuracy, and that marketing strategies and campaigns are successful within the market.

Leveraging your molecular sales experience, you will lead the sales execution of RDA through the provision and coordination of all sales activities for existing and new solutions and products, management of customer and sales data and implementation of local and international Marketing campaigns in order to achieve the overall vision and goals. For the transformation to be successful, collaboration is key, and therefore you will work hand in hand with all communities across RDA. As a member of the sales execution team and reporting into the National Sales Manager, you will specifically collaborate with Commercial Excellence, Customer and State Business Partners, Finance Business Partners, Strategy and Solutions and all Business support functions to ensure you deliver success to your community.

As an Account Manager, you will support existing customers and develop new opportunities within the molecular market through analysis of market needs, identification of opportunities for growth. This will be achieved by promoting the value that Roche can provide through innovative approaches to improving customer's success.

Your role will require outstanding communication and sales skills and in conjunction with the Roche Customer Success Community you will become the face of Roche Diagnostics to your customers. You will work with the Customer Success Community to remove any roadblocks that may get in the way of success and support your colleagues to be the best version of themselves every day.

You will help foster a culture of continuous feedback, accountability and passion for making a difference in patient's lives. The customer is to be at the center of everything you do and you will play a part in achieving the RDA vision of better outcomes for everyone in Australia.

As a member of the Customer Success Community, you will have responsibility towards supporting the success of the entire community, and are required to think and operate at a higher level.

Who You Are: You are someone who wants to influence your own development. You are looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.

To be successful in this position you will be an experienced Sales Leader of complex sales. You will also be able to demonstrate the following:

Outstanding communication and sales skills You will have an entrepreneurial flair, curiosity, resilience and tenacity Your brand will be one of authenticity, integrity and passion for Customer success Ability to look at the big picture and detailed view of the customer to get people to think differently Strong and proven sales experience and a demonstrable track record of success You will have a natural ability to influence both internally and externally and not be afraid to respectfully challenge the status quo It will be highly desirable for you to have extensive market knowledge with 3+ years' experience in Molecular Diagnostics Be results driven Highly developed financial and commercial acumen Commitment and passion to succeed Commit to owning your professional development The ability to think and plan strategically Ideally be able to work in an agile way using agile methodologies High computer literacy and technical ability A valid driver's license is essential.

This role is only open to candidates that have full eligibility to live and work in Australia.

What we offer Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders.

Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.

Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes.

We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.

Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

About Us We believe it's urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients' lives. We are courageous in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world.

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