We're looking for an enthusiastic, engaging relationship builder to join our Pinkenba based Sales team as an Account Manager, Merchants on a permanent, full-time basis. Reporting to our State Merchant Manager, Trade & Retail , you'll be empowered to run your own territory whilst being a key part of a wider dynamic and high performing team. You'll have responsibility for managing the relationships with our key accounts and smaller independent customers – embodying our GWA 'customer first' ethos. Some of your key responsibilities will include identifying opportunities for developing and implementing sales strategies and initiatives. You'll also develop and maintain external relationships with current and potential customers, plus internal relationships with key stakeholders across the GWA business. Naturally, we'll expect you to achieve budgeted sales and margin targets, and you'll also manage defined pricing guidelines. There will be plenty of opportunity for you to utilise and develop your account management skills by: Providing technical information both internally and externally. Demonstrating new products and emphasising saleable features and benefits. Analysing sales statistics to formulate strategies and assist in sales growth. Carrying out merchant sales plans to achieve various targets. Ensuring merchants have current displays and are adequately stocked with current Point of Sale information, price information and collateral. Maintaining day-to-day, face-to-face contact with customer base through daily, weekly call cycle and monthly reporting. Representing GWA at relevant merchant and trade functions. About you A natural relationship builder, our successful candidate will: Have at least 2 years in a similar Account Manager role with strong, relevant industry experience and product knowledge. Be driven, tenacious and positive, with a strong work ethic and the desire to 'win the customer'. Have developed and maintained strong relationships within the industry. Have a background as experienced brand champion. Be motivated by challenge and want to work as part of an engaged and energetic team. Have an analytical mindset, with strong MS Excel skills and clear and logical report writing skills. What's on offer Aside from a supportive, collaborative culture where you'll be set up for success and know that you're making a real difference from day one, we'll also offer you: Hybrid working options Competitive remuneration and bonus structures An immersive onboarding program to set you up for success Opportunities to learn and grow through our Learning & Development programs Paid parental leave program 'Great Rewards' program - exclusive access to discounts and cashback rewards at your favourite stores 'Bathrooms & More' program - great discounts on a wide range of our products Volunteer and Community Service Leave Option to purchase additional annual leave As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more! What's it like to work with us? Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused ; We are One Team and We Care For Each Other . Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work. Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries. GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers. Our purpose Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma , Methven , Dorf and Clark . As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year. Join us Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences! GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment! You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role. Please note that we are not accepting applications from agencies at this time. #J-18808-Ljbffr
