As a trusted Account Manager, you will be responsible for providing superior customer experiences, nurturing a select portfolio of TGE's most valued clients, whilst also identifying cross-selling and upselling opportunities.
In addition, you'll identify new prospective customers helping them to benefit from TGE's bespoke solutions across road, rail, air and sea.
TGE is an Australian company that employs over 15,000 people, and continues to enjoy huge market share & growth, and that's why Team Global Express is recognised as Australia's largest intermodal logistics provider.
You could be a pivotal part of this success, helping to drive both your career, and our business to new heights.
Typical duties & responsibilities will include (but not limited to):Prepare ongoing sales plans for all customers in the portfolio for management reviewReview, integrity check and ensure all revenue, rates, cost modelling, billing details and contractual arrangements are in system and validUndertake complete customer profitability modelling to ensure that each customer is meeting appropriate profitability benchmarksFoster and maintain strong working relationships with management, operational staff, and driversEstablish competitor/market information profile and report market activities to managementWhat are we ideally looking for in an Account Manager?
What's important?5+ years experience within a sales or account management position, ideally within a service solution, as opposed to a tangible productA high-level of solution selling/negotiation/presentations experienceStrong analytical and numerical ability and comprehensionKey personality traits & characteristics would include positivity, drive, tenacity, strategic & continuous improvement mindset, and results focusedMore importantly, you take pride in your work, you're driven/energetic, positive, and dedicatedExtra points for the following (not essential though):Experience within the logistics, transportation, and/or supply chain sectorsPower BI expertiseBusiness and/or logistics degreeThis role can be based from our offices at Eastern Creek or Banksmeadow (ample parking at both locations).
About Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
To learn more about our story, visit https://teamglobalexp.com/.
Why TGEWe care about our customers, our people, and our planet.
We are always innovating and improving our services.
We are driven by passion and purpose, and we never stop.
What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference.
We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Our recruitment processApplying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview.
The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to noteWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
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