Account Manager

To enable small businesses to operate efficiently while preventing cybersecurity threats.Sales and Customer SuccessFull-timeOffice: Sydney, NSW, AustraliaLevel: Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBs). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT.About the RoleKaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.What You'll Be Responsible ForEnsure the top of the sales pipeline is adequately filled with quality leads.Customer Advocacy and Feedback: Advocate for customers by providing feedback to internal teams on how to better meet customer needs.Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities.Skills You'll NeedWorks with others by being open, clear in communication and listening to achieve goals.Results orientation: Focuses on outcomes and the steps it takes to achieve them.Problem solving: Identifies problems and develops logical solutions that address the problems.
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